1. How can I get a Business agreement?
Business agreements can be activeted for free by sendig an e-mail to firstname.lastname@example.org, indicating in the object "agreement request". You will receive a confirmation of the agreement and relevant discount. For futher info visit the agreement section.
2. How can I get a priority card ?
The priority card can be requested after a minimum of 10 rentals during the current year. To issue a priority card please send an e-mail to email@example.com indicating name, surname, address, tax code and possibly VAT number and client code in order to verify the number of rentals in our systems.
4. What is a promotional code ?
The promotional code is an alphanumerical code issued by the business office for agreements with Entities, Associations, Companies, etc. This code guarantees a dedicated discount and must be entered while booking in the dedicated field, during the rental and on our website: www.sicilybycar.it or www.autoeuropa.it
5. What are Sicily by Car offices in Italy ?
Sicily by Car is widespread all over Italy in all national airports, inside the terminals in most cities, artistic sites and touristic places. Please, visit our website www.sicilybycar.it or www.autoeuropa.it for a full list.
6. Which cars belong to a specific category?
Sicily by Car fleet offers a wide choice of vehicles, all freshly registered, divided by categories, diesel and/or petrol, manual or automatic transmission, 9 seater minivans, 100% electric cars. The whole fleet and all the different categories can be checked on our website www.sicilybycar.it or www.autoeuropa.it
11. Is there any milleage limit ?
Rentals up to 26 days have unlimited milleage. Starting from the 27th day and in all monthly rentals, there is a limit of 3,500 kms/month. Each extra km will be charged according to vehicle category.
Customer Service Area
3. What happens if my flight delays ?
If you provided with your flight number while booking and a mobile phone number, the representatives and the desk will check your flight and keep the car. In the event of a collection after the closing time the customer must pay an overtime fee. If you did not provide with any flight number and the customer does not inform about the flight delay, the vehicle will be considered free after 2 hours